Do not let users fall into the exit loop
ExitLoop intercepts cancellations in real time and guides customers toward smarter options like downgrading, pausing, or staying. Save more customers, keep more MRR, without enterprise pricing.
No code to start, cancel any time
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Trusted by scrappy SaaS teams
Churn is not random, it happens in one moment
The old way
- Users click Cancel and disappear
- You get no useful feedback
- Failed payments quietly stack up
- You only see the damage in your churn report
You are losing customers at the exact moment you could have a conversation.
The ExitLoop way
- ExitLoop intercepts the cancel click
- Shows a friendly modal, not a hard wall
- Offers pause, downgrade, discount, or help
- Captures churn reasons automatically
Turn cancellations into conversations and conversations into saved revenue.
How ExitLoop catches churn in three simple steps
Drop in ExitLoop
Install a tiny snippet in your app or connect via your billing provider. Choose where and when the cancel flow should appear.
Design your save paths
Use our visual editor to set up options like pause, downgrade, discount, or talk to support, plus quick feedback questions.
Let ExitLoop intercept churn
Whenever a user hits Cancel, ExitLoop shows up with a better path. You watch churn go down and MRR stabilize.
Everything you need to stop the exit loop
Cancel Flow Interceptor
Trigger a friendly, branded modal the exact moment someone clicks Cancel. Offer better options, not a dead end.
Smart Recovery Nudges
When payments fail, ExitLoop sends polite, automated messages and retries to recover revenue without awkward emails.
Churn Reasons and Insights
See why people leave in plain language. Track top churn reasons over time and find easy wins.
Win back recently churned users
Set up one time or ongoing win back campaigns. Send offers to users who churned in the last 7, 30, or 90 days.
Startup friendly setup
No engineering marathon. Start with templates, customize copy, and ship your first save flow in minutes.
Built for SaaS stacks
Connect your billing and analytics tools so ExitLoop fits right into the stack you already use.
What ExitLoop does for your metrics
Drop voluntary churn
Use downgrade and pause options to keep customers who are not ready to leave forever.
Keep more of the users who already like you.
Protect MRR from failed payments
Recover revenue that would otherwise disappear due to expired cards and payment hiccups.
Found money, on autopilot.
Learn faster from churn
Stop guessing why people leave. Let ExitLoop collect and organize real answers from cancelling users.
Direct input for your roadmap, from the customers who matter most.
"We plugged in ExitLoop and within weeks we were saving accounts that would never have talked to us. It paid for itself almost immediately."
Pricing that does not put you in your own exit loop
ExitLoop is built for SaaS founders and small teams. Simple, transparent pricing, no long term contracts, no per seat tricks.
Starter
Perfect for early stage
- Up to [X] monthly active users
- Cancel flows
- Basic insights
- Email support
Growth
For scaling SaaS teams
- Everything in Starter
- Advanced targeting
- Win back campaigns
- Priority support
Questions about leaving the exit loop
How long does it take to get ExitLoop live?
Most teams get a basic cancel flow live in under an afternoon. If you can copy paste a snippet, you can ship ExitLoop.
Do I need engineers to maintain this?
You might need a dev once to connect billing or events, after that, product or growth can manage flows and copy without code.
Will this annoy my users?
ExitLoop is designed to be friendly and honest, not dark pattern. You can keep the cancel option visible while still offering better alternatives.
Does ExitLoop work with my current stack?
We integrate with popular billing and analytics tools and can start simple even if your stack is messy. Start small, improve over time.
What if I am pre product market fit?
ExitLoop still helps you understand cancel reasons and keep early users longer, which can be critical for finding product market fit faster.
Ready to catch your next churn before it happens?
Ship your first cancel save flow, watch the first saved customer stay, and never look at your cancel button the same way again.